Privacy Policy

Last updated: May 24, 2025

1. Introduction

This Privacy Policy explains how ZygnalBot ("we", "us", or "our") collects, uses, and protects your personal information when you use our ZygnalBot Support System ("Service"). We respect your privacy and are committed to protecting your personal data.

2. Data Controller

ZygnalBot is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at: etienne.busch.performance@gmail.com

3. Information We Collect

We collect and process the following types of personal data:

  • Account Information: When you register for an account, we collect your username and email address.
  • Authentication Data: We store password information in a secure, encrypted format to authenticate your access to the Service.
  • User Content: Any submissions, comments, or feedback you provide through the Service.
  • Usage Data: Information about how you use our Service, including your interactions with submissions and features.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our Service
  • To authenticate your identity and manage your account
  • To enable you to submit and track feedback, feature requests, and bug reports
  • To communicate with you about your submissions and account
  • To improve our Service based on your feedback
  • To protect our Service from misuse, fraud, or unauthorized access

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it. Your data will be retained for the duration that your account is active on our Service. If you delete your account, we will delete or anonymize your personal data unless we need to retain certain information for legitimate business or legal purposes.

6. Data Sharing

We do not share your personal data with third parties. Your information is used solely for the purpose of operating the ZygnalBot Support System.

7. Cookies and Session Data

Our Service uses only essential session cookies that are necessary for the proper functioning of the website, particularly to maintain your login state. These session cookies are temporary and expire when you close your browser.

We do not use cookies for tracking, analytics, or marketing purposes. We do not track your activity across other websites.

8. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: You can request copies of your personal data.
  • Rectification: You can request that we correct inaccurate personal data.
  • Erasure: You can request that we delete your personal data in certain circumstances.
  • Restriction: You can request that we restrict the processing of your personal data.
  • Data Portability: You can request that we transfer your data to another organization or directly to you.
  • Objection: You can object to our processing of your personal data.

To exercise any of these rights, please contact us at etienne.busch.performance@gmail.com

9. Data Security

We have implemented appropriate security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure. All passwords are stored in an encrypted format. Access to your personal data is limited to authorized personnel who need it to operate the Service.

10. Children's Privacy

Our Service is not intended for children under the age of 12. We do not knowingly collect personal data from children under 12. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: etienne.busch.performance@gmail.com